Wednesday, March 12, 2008

Should First Meta be taken seriously?


In the scandal-ridden financial world of Second Life, there has been the rise of an interesting player since last summer. It is called First Meta. This newspaper published a few reports on the way they established themselves and their programs such as virtual credit cards called the MetaCards.

Can we take them seriously after everything we have seen, from fake banks to strangely managed financial markets? I believe there are two ways to evaluate this: the company's conduct and its business model.

The first important element is easy to take a look at, especially if you ever dealt with First Meta. Their approach to doing business has been one of the most serious I have seen in Second Life.

Before the banking ban, they paid smaller interest rates on savings than the ones they charged for balances on credit cards. This is light years away from the illogical rates that fake banks like Ginko used to pay. As soon as the Lindens banned interest payments, they quickly set up a legitimate rewards program called MetaPoints.

First Meta also does a lot to cover risks. It caps Gold card credit limits to L$10000 and requires security information to have a way to recuperate funds, should customers fail to pay their balances.

The company also put faces on its business with real people. This is another sound move since if you are going to ask thousands or millions of people to trust you with their money, you better tell them who you are! In addition, they have a superior customer service in comparison with many other players of SL's financial world.

All of this sounds good, but here's the rub: First Meta may not have great long-term perspectives with its current business model.

Their MetaCards come with shocking interest rates: 40% for the Gold card and 54,75% for the Basic card. Given that a RL card's rate can range from 10% to 30%, this is not competitive. Most adults with revenue and a Second Life should be able to get even the most basic RL credit card. If they are to pay for their SL purchases with credit, buying their Linden dollars with a RL card makes more sense. PayPal users who inject money from their bank account could care less about a MetaCard.

This leaves little room for virtual credit cards.

This makes me think that although First Meta is a serious entity, the potential looks limited. Their services are great for merchants like me. They have a good pay script that offers many functions and any purchase made with the MetaCard is one that might not have been made in cash. With good support from them. But even there, the number of SL's biggest shops that accept the MetaCard is rather limited.

Will First Meta see this and add other financial services to its offer? Or do more to recruit the merchants it needs to make it further? It will be interesting to see.

9 comments:

A Fan said...

Sharp as a knife ! As always ! :) /me smiles

Interested said...

Maybe the difference will be that this is actually a RL bank in SL - they have the experience even if their interest rates are high they have RL back up

Anonymous said...

RL backup is important if you want to be taken serious.

Anonymous said...

Interesting you take this stance against one of your sponsors....

Surely any SL related banking is on shaky ground anyway, FirstMeta are providing a good sound service for those who wish to pay such high interest rates although in a like for like comparison to RL it doesn't stand up.

Renoir Astrun said...

I think its good that a newspaper looks at things from all angles. Sponsor or no sponsor. It proves independancy. I like your article and also like to have my Metacard. And compliments to the crew of this newspaper to try and be "non-sided"

Renoir Astrun

Anonymous said...

I would think doing some research on First Meta, that with the Linden Labs banking ban and First Meta following up and getting approval by them that they are a serious company. Atleast they are doing things in SL as a seriou company, which leaves a lot to say about many others.

SL-ConnieMcMahon said...

It is a huge fallacy to compare SL rates to RL rates. The two are unrelated. In SL there are no taxes, and people can earn returns far exceeding 50%. While there is no GNP-like number to point to, real live economies grow at several percent a year, single digits, if they are thriving. The SL gross product rate is surely much higher. I don't think a 50% interest rate is bad at all.

Alesia Schumann said...

Connie... you are interested in growth of the SL economy and my column discussed the use of a credit card only. Apples and apples, please.

Trinity Dechou said...

Actually, I think you will find that Connie said depending on what you do with your credit in SecondLife you can actually achieve significant returns. A point seemingly missed by many.